Refund Policy

Effective Date: 07-31-2026

At HASWA Welfare, we are committed to transparency and accountability in all donations received.

1. Donation Refunds

All donations made through our website are voluntary and non-refundable. Once a donation has been successfully processed, it cannot be canceled or refunded.

2. Exceptional Circumstances

A refund request will only be considered in the following situations:

• The donation was processed more than once due to a technical error (duplicate transaction).
• An incorrect amount was charged because of a payment system error.
• An unauthorized transaction is reported and verified.

Any approved refund will be issued to the original payment method after verification.

3. Requesting a Refund

If you believe your transaction falls under one of the exceptional circumstances above, please contact us within 7 days of the donation.

Please include:

• Full Name
• Donation Date
• Transaction ID
• Donation Amount
• Reason for the request

4. Processing Time

If a refund is approved after verification, it will be processed within 7–14 business days to the original payment method.

5. Contact Us

For any questions regarding this Refund Policy, please contact:

HASWA Welfare